Hospital Waste Management through Green QFD Implementation

Rudy Joegijantoro


Based on case studies conducted in various health institutions, the high production of medical waste is one proof that medical waste management is still problematic. This study examines various problems in the field of medical waste management. This study explores staff perceptions of medical waste management. This study aims to determine the level of knowledge and attitudes as well as the role of health workers on medical waste management. Here we study the quality index and environmental index of two health care centers, one is a private hospital and one is a government hospital and compared these two indices with each other via a questionnaire survey. To produce more environmentally friendly services, customers, and environmental criteria must be considered during the decision-making process, and the Implementation of Green QFD (G-QFD) provides a very useful methodology to meet this goal.

Article Metrics

Abstract view : 0 times
PDF view : 0 times

Full Text:



Sivaloganathan, S., and N.F.O. Evbuomwan. “Quality Function Deployment—The Technique: State of the Art and Future Directions.” Concurrent Engineering 5, no. 2 (June 1997): 171–81.

Alemam, Abdulbaset, and Simon Li. “Matrix-Based Quality Tools for Concept Generation in Eco-Design.” Concurrent Engineering 24, no. 2 (June 2016): 113–28.

Sharma, J. R., and A. M. Rawani. “Customer Driven Product Development Through Quality Function Development (QFD).” Asia Pacific Business Review 2, no. 1 (January 2006): 45–54.

Ali, Mustafa, Wenping Wang, Nawaz Chaudhry, and Yong Geng. “Hospital Waste Management in Developing Countries: A Mini Review.” Waste Management & Research 35, no. 6 (June 2017): 581–92.

Lowe, Timothy J., Eugene Kroch, John Martin, and Richard Bankowitz. “Development of a Method to Measure and Compare Hospital Waste: The Premier Hospital Waste Index.” American Journal of Medical Quality 29, no. 1 (January 2014): 20–29.

Yung, K. L., S. M. Ko, F. Y. Kwan, H. K. Tam, C. W. Lam, H. P. Ng, and K. S. Lau. “Application of Function Deployment Model in Decision Making for New Product Development.” Concurrent Engineering 14, no. 3 (September 2006): 257–67.

Lu, B., J. Zhang, D. Xue, and P. Gu. “Systematic Lifecycle Design for Sustainable Product Development.” Concurrent Engineering 19, no. 4 (December 2011): 307–24.

Li, Xiuzhen, Xinguo Ming, Wenyan Song, Siqi Qiu, Yuanju Qu, and Zhiwen Liu. “A Fuzzy Technique for Order Preference by Similarity to an Ideal Solution–Based Quality Function Deployment for Prioritizing Technical Attributes of New Products.” Proceedings of the Institution of Mechanical EngineeHospital, Part B: Journal of Engineering Manufacture 230, no. 12 (December 2016): 2249–63

Bencko, V., J. Kapek, and O. Vinš. “Hospital Waste Treatment and Disposal in the General UniveHospitality Hospital -Current Situation and Future Challenges.” Indoor and Built Environment 12, no. 1–2 (February 2003): 99–104.

Romli, Awanis, Rossitza Setchi, Paul Prickett, and Miguel P de la Pisa. “Eco-Design Case-Based Reasoning Tool: The Integration of Ecological Quality Function Deployment and Case-Based Reasoning Methods for Supporting Sustainable Product Design.” Proceedings of the Institution of Mechanical EngineeHospital, Part B: Journal of Engineering Manufacture 232, no. 10 (August 2018): 1778–97.

Eleyan, Derar, Issam A Al-Khatib, and Joy Garfield. “System Dynamics Model for Hospital Waste Characterization and Generation in Developing Countries.” Waste Management & Research 31, no. 10 (October 2013): 986–95.

Yang, Chaoxiang, Jianxin Cheng, and Xin Wang. “Hybrid Quality Function Deployment Method for Innovative New Product Design Based on the Theory of Inventive Problem Solving and Kansei Evaluation.” Advances in Mechanical Engineering, (May 2019).

Berkley, Blair J. “Designing Services With Function Analysis.” Hospitality Research Journal 20, no. 1 (February 1996): 73–100.

Hanumantha Rao, P. “Hospital Waste Management System — a Case Study of a South Indian City.” Waste Management & Research 27, no. 4 (June 2009): 313–21.

Iranmanesh, Seyed H, Hamid Rastegar, and Mohammad H Mokhtarani. “An Intelligent Fuzzy Logic–Based System to Support Quality Function Deployment Analysis.” Concurrent Engineering 22, no. 2 (June 2014): 106–22.

Cheaitou, Ali, Mickael Gardoni, and Sadeque Hamdan. “A Decision-Making Framework for Environmentally Sustainable Product Design.” Concurrent Engineering 27, no. 4 (December 2019): 295–304.

Liberti, Lorenzo, Angelo TuHospitali, Nicola Costantino, Lorento Ferrara, and Gaetano Nuzzo. “Optimization of Infectious Hospital Waste Management in Italy: Part I—Wastes Production and Characterization Study.” Waste Management & Research 12, no. 5 (September 1994): 373–85

Liang, Gin-Shuh, Ji-Feng Ding, and Chiao-Ling Pan. “Applying Fuzzy Quality Function Deployment to Evaluate Solutions of the Service Quality for International Port Logistics Centres in Taiwan.” Proceedings of the Institution of Mechanical EngineeHospital, Part M: Journal of Engineering for the Maritime Environment 226, no. 4 (November 2012): 387–96.

Liu, Xiaoqing Frank, Kunio Noguchi, and Weihua Zhou. “Requirement Acquisition, Analysis, and Synthesis in Quality Function Deployment.” Concurrent Engineering 9, no. 1 (March 2001): 24–36.

Hanumantha Rao, P. “Report: Hospital Waste Management — Awareness and Practices: A Study of Three States in India.” Waste Management & Research 26, no. 3 (June 2008): 297–303.

Lin, Ming-Chyuan, Chen-Cheng Wang, and Tzu-Chang Chen. “A Strategy for Managing Customer-Oriented Product Design.” Concurrent Engineering 14, no. 3 (September 2006): 231–44.

Mc Lennan, Anne, and Wendy Yolisa Ngoma. “Quality Governance for Sustainable Development?” Progress in Development Studies 4, no. 4 (October 2004): 279–93.

Relvas, Carlos, and António Ramos. “New Methodology for Product Development Process Using Structured Tools.” Proceedings of the Institution of Mechanical EngineeHospital, Part B: Journal of Engineering Manufacture 235, no. 3 (February 2021): 378–93.

Townend, William K., and Christopher R Cheeseman. “Guidelines for the Evaluation and Assessment of the Sustainable Use of Resources and of Wastes Management at Healthcare Facilities.” Waste Management & Research 23, no. 5 (October 2005): 398–408.

Pinto, Maria. “Data Representation FactoHospital and Dimensions from the Quality Function Deployment (QFD) PeHospitalpective.” Journal of Information Science 32, no. 2 (April 2006): 116–30.


  • There are currently no refbacks.